T1.11
9/22/2009 8:00:00 AM - 9/22/2009 8:50:00 AM

Facility Decisions

A New Leader's Guide to a High Performing Facilities Organization

Room Number: 111

Presenter(s): Jim Turner, Senior Associate, AECOM

This session will introduce a maturity model concept that new managers of facilities management organizations can use to guide the development of their operations to success. Drawing from over 60 consulting projects to real estate and facilities managers, 11 facilities management competencies present themselves as key areas for assessment and development within the organizations. Whether it is the new leader’s initial encounter with the organization, or a well-earned promotion has been granted, these competencies provide a framework for assessment and development that the new leader can use to elevate the department to a high-performing organization.

Learning Objective:

1. Identify 11 competencies

2. Understand how to use these competencies for assessment

3. Learn how to incorporate this assessment into your organization


Audience: Intermediate
CEU: 0.1